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Saturday, October 01, 2005

Morpheus and Softwrap

Follow up to my dealings with Morpheus and Softwrap.. As Sad as they are.

I know in my last post I was upset that the new upgrade of Morpheus did not go well when I tried to install the new upgrade and went to run the program I just get a "softwrap Critical error" that says "inconsistent file size" and the program will no longer run. Softwrap finally responded to me telling me to get the latest version of their software and reinstall and if that did not work go to the Morpheus FAQ site and if nothing there worked to ask for a refund. Duh,, I already told them I got the latest version and was trying to upgrade and had already been to the FAQ site regarding the problem.

Well I took the time to write them back and explained I was told this is a softwrap install issue as everyone over at Morpheus explained. So I wrote them back about their error and how to fix it over a week later I still have had no response about this error or how to correct it..

To Explain why softwrap is involved apparently softwrap packages the install program and anti-hack security of the software that Morpheus makes.

Its really a sad affair when someone sells you something and just does not want to support it! Its not Morpheus fault but their distribution center Softwrap. I could not recommend them for distribution of my software or anyone else's for that matter.

I am in a bind.. If anyone has had this problem or has a fix for it please leave a comment on how to correct it. I was really enjoying the service until this happened..